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Everything you need to know about custom orders, personalization, shipping and more.
Just for you
On all orders
Every little detail
We’re here to help
Find quick answers below. Tap any question to see the answer — and if you don’t see what you’re looking for, we’re always happy to help.
Yes. Many of our products can be personalized with your own photo, design, name, wording, logo or idea.
That’s okay. Send us your idea, colors, wording, photos or inspiration and we can help you figure out the personalization.
Yes. Available personalization options will be shown on each product page.
Yes. We can create custom products for businesses, events, teams and groups.
Most custom orders take approximately 2 business days to make before shipping.
This is production time only — USPS shipping time is added after your order is made and is not included in the 2 business days.
Shipping is free on all orders.
We currently ship within the United States only.
Orders are shipped through USPS.
Yes. When your order ships, tracking information will be provided when available.
Choose your product, select your options, enter your personalization details, upload your image or design when required, and add the item to your cart.
Yes. Please carefully check names, dates, wording and personalization before submitting your order.
Contact us as soon as possible. Because custom orders may begin production quickly, changes cannot be guaranteed once production has started.
Because personalized products are made specifically for each customer, they generally cannot be returned simply because the customer changed their mind.
Contact us as soon as possible with your order information and clear photos so we can review the issue and help.
We’re always happy to help!
We’re happy to help with your order, design idea or personalization questions.
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We create personalized gifts that celebrate the people, moments, and places that matter most. Thank you for supporting our small business!
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